Reference

How ok22 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — and we take that seriously. This policy sets out exactly what we collect, why we collect it, how long we keep it, and what rights you have over it.

Account data protectionJazzCash & Easypaisa payment dataRaast transaction recordsCookie and device dataYour right to request changes

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What Data We Collect and Why

ok22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when creating your account — your name, contact number, and email address. When you make a deposit or withdrawal using JazzCash, Easypaisa, or Raast, the transaction reference and wallet number associated with that payment are recorded on our system. We

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also collect device identifiers, browser type, and session data automatically when you access ok22 on mobile or desktop. This data helps us process your payments accurately, verify your account identity, and keep your wallet secure. We do not sell your personal information to third parties. Data
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shared with payment processors — such as JazzCash or Easypaisa — is limited to what those services need to complete your transaction. Retention periods vary by data type: account identity data is held while your account remains active, and payment transaction records are kept as required
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by applicable rules. Our services are available where local law in Pakistan permits, and your data is handled in accordance with the applicable legal framework for your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page and every transaction, including when your JazzCash or Raast deposit moves through our system. Cookies are used to keep your session active and remember your account preferences — you can adjust cookie settings through your browser at any time. We conduct periodic reviews of who within our organisation has access to account data, and that access is limited to staff with a clear operational need.

SSL Encryption Every connection to ok22 — whether you're on mobile data or Wi-Fi in Karachi — runs over SSL. Your login credentials and payment details are encrypted in transit.

Cookie Controls We use session cookies and preference cookies. You can block or delete cookies via your browser settings. Blocking certain cookies may affect how your account loads.

Data Retention Policy Account identity data stays on file while your account is open. If you close your account, we retain payment transaction records only for as long as applicable rules require.

Requesting Changes To correct your registered mobile number, update your email, or request deletion of non-essential data, contact us via live chat or email with your account reference.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct, or remove your personal information, reach out through any of the channels below. For payment-related data queries — for example, a JazzCash or Easypaisa transaction you don't recognise on your account — our support team can pull the record and clarify it with you directly. We aim to respond to all data-related requests promptly.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account number so we can locate your record without delay.

Live Chat

Open the chat widget in your account dashboard. For data requests, type 'privacy' to route your message to the right team member.

Account Help Page

Log into your ok22 account, go to Settings, then select 'Privacy and Data'. You can view and update certain personal details directly from that screen.

Common Questions About Your Privacy on ok22

These are the questions we hear most often about how personal data is handled on ok22. If your question isn't here, reach out through live chat or the Settings page in your account.

We collect your name, contact number, email address, and the payment wallet details — such as your JazzCash or Easypaisa number — that you use to fund your account.

Transaction data is shared only with the relevant payment processor to complete your deposit or withdrawal. We do not share it with advertisers or unrelated third parties.

Yes. Contact us via live chat or email with your account reference. We will delete non-essential data promptly, while retaining transaction records only as applicable rules require.

Cookies keep your session active and save preferences like your last-visited game category. You can clear or block cookies in your browser, though this may require you to log in again.

Identity data is removed when your account closes. Payment transaction records — including Raast and Easypaisa references — are held only as long as the applicable legal framework requires.

Open your account, go to Settings, then 'Privacy and Data' to edit basic details. For registered mobile number or ID changes, contact support via live chat with your account reference.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoFAQ

How ok22 Handles Your Personal Information

Data Handling, Cookies and Account Security

Contact Us About Your Data

Email Support

Live Chat

Account Help Page

Common Questions About Your Privacy on ok22

01 What personal information does ok22 collect when I open an account?

02 Is my JazzCash or Easypaisa transaction data shared with anyone?

03 Can I ask ok22 to delete my personal data?

04 How do cookies affect my ok22 account experience?

05 How long does ok22 keep my data after I close my account?

06 How can I correct wrong personal details on my ok22 account?

Privacy Policy

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